San Francisco, CA
Summary:
Responsible for material damage audits covering a multi-state area, travel is required. *The territory for this position will be Northern California, from Fresno, CA to the Oregon Border.
Job Responsibilities:
? Review estimates of repair in the field to ensure quality and proper compliance to procedure
? Develop, monitor , and enhance the relationship with our appraisal source partners
? Identify old, inconsistent, and/or overlapping damage.
? Identify excessive repair times and incorrect repair vs. replace decisions.
? Record variance and/or have estimate of record adjusted accordingly
? Ensure proper parts usage per established company and industry guidelines.
? Ensure labor rates are consistent with agreements or prevailing rates in the area
? Reach agreed prices and completion dates with repair facilities on estimates reviewed
? Provide reports as needed
? Ensure compliance with state laws and regulations
Qualifications:
? Excellent verbal, written and interpersonal skills
? Strong analytical skills
? Organizational and multi-tasking abilities
? Solid negotiation skills
? Exceptional customer service skills
? Team Player who can assist others as needed
? Solid computer skills
? Ability to pass written Claims Representative licensing examinations where applicable
Education and Experience:
? Bachelor?s degree and/or equivalent work experience is required
? Minimum of 5 years of estimating experience is required
? ASE?s B6 Coll: Estimating is a plus
? I-CAR training courses preferred
? Previous personal auto claims and/or repair experience
Physical Demands & Work Environment:
Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Occasional travel may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description intends to describe the general nature and level of work being performed by people assigned to
this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are
listed is not significant.